Video transcript: Episode 5: Real Estate Professional Provide Real Tips on Getting Started

On screen:

Chase for Business presents What I Wish I Knew, Episode 5: Real Estate.

Pamela Liebman:

I don't know that I thought that when I was 22 years old starting in real estate that I would be running a very, very large company, but I feel like I always thought I'd be in some sort of a leadership position.

On screen:

Pamela Liebman, Corcoran Group Real Estate, CEO & President.

Pamela:

Hi, I'm Pam Liebman. I'm the CEO and president of the Corcoran Group, New York's largest real estate company. I've really tried to be a good mentor to people. I think my mentors have influenced me in teaching me about life, and work, and job career. How to balance everything all together. I'm very excited to be here today with two lovely ladies also real estate professionals, and talk about what we wish we knew.

On screen:

Ayumi Otaki, Corcoran Group Real Estate, Sr. Manaing Director.

Ayumi:

Hi ladies, I am Ayumi Otaki. I am the managing director for our Williamsburg branch of Corcoran in Brooklyn.

On screen:

Leah Tozer, Engel & Volkers, Partner & Broker.

Leah:

I am Leah Tozer, and I am one of the owners and brokers of Engel & Volkers.

Pamela:

Mentors if you pick the right one can really provide you with a lot of guidance, information, and really teach truths things that you don't even know you need to know.

On screen:

What I Wish I Knew. Work/Life Balance.

Ayumi:

I've always been curious to ask you how you juggle everything. Running a successful company, having a family, children. It's a lot of things to multitask. How do you create balance within all of that?

Pamela:

I have a great team. Whether it's my home team of the people who helped me with my kids, or my family, my husband, or it's the team that I have at work. I can juggle a lot of things, but if I can't delegate then I'm completely ineffective. And you talk about what I wish I knew. I think I would have learned to be a better delegator earlier on.

On screen:

What I Wish I Knew. Closing a Deal.

Leah:

What did you learn about closing a deal that might have been difficult getting to the very end.

Pamela:

Oh, persistence. This is what is going to get a deal to the closing. It's important that you do your own homework. You do your own research, and you stay involved throughout the process. Have a good relationship with your co broker if there is one. Introduce yourself to the attorneys, and make sure that you're adding some value. Don't just be the person calling saying, is the contract signed yet? Work the deal.

On screen:

What I Wish I Knew. Building Trust.

Pamela:

If people don't trust you, you will not go anywhere. And that's just a very important role that people have to play the trusted advocate. What do you think, Ayumi?

Ayumi:

You really become more than just a real estate agent. You're their adviser, and you're their guide through this process.

Leah:

You know you're helping them in their life. I mean most people buy a property once their entire life. It's not such a little thing so it's very important to take it seriously, and to really do the right things for the community in which you're working.

Pamela:

I've had the great fortune of having good mentors and being able to learn from them. So I feel that's important for me to share what I've learned with somebody else, and I get great enjoyment out of mentoring people. And as I've gotten further along in my career I've learned it's really important to make time for that.

On screen:

City traffic fades to Chase for Business. Join the Conversation. #WhatIWishIKnew. Chase.com/ForBusiness.